Privacy Policy
Last Updated: June 4, 2026 · Effective Date: June 4, 2026
This Privacy Policy applies to FIFAIPTVShop.com ("we", "us", "our") and describes how we collect, use, and protect your personal information when you use our FIFA streaming service website. By accessing or using our service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our FIFA streaming service website.
Information you provide:
- Name and contact details (email address, WhatsApp number) when you enquire or subscribe
- Payment-related information processed through third-party payment providers
- Messages and communications you send us via WhatsApp or email
- Subscription preferences and plan selections
Information collected automatically:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on site, and referring URLs
- WhatsApp button click events (tracked via Google Analytics 4)
- Cookies and similar tracking technologies (see Section 3)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your FIFA streaming subscription
- To respond to your enquiries via WhatsApp (+44 7490 344053) or email (fifaiptvshop@gmail.com)
- To send service-related communications such as subscription confirmations and renewal reminders
- To improve and optimise our website and FIFA streaming service
- To analyse usage patterns using Google Analytics 4
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data. These include:
- Essential Cookies: Required for the website to function correctly.
- Analytics Cookies (Google Analytics 4): We use GA4 to understand how visitors interact with our site, including WhatsApp click tracking events. GA4 data is anonymised where possible.
- Marketing Cookies: Used to measure the effectiveness of our promotional content.
You can control cookies through your browser settings. Disabling cookies may affect your experience on our site. For more information about Google Analytics and how to opt out, visit Google's opt-out page.
4. Sharing of Information
We may share your information with trusted third parties only in the following circumstances:
- Service Providers: Third-party providers who assist us in operating our website, processing payments, or delivering our streaming service.
- Analytics Providers: Google Analytics 4 for website usage analysis.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All third-party service providers are contractually obligated to use your data only for the purposes we specify and to keep it secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our FIFA streaming service and comply with our legal obligations. Specifically:
- Active subscriber data is retained for the duration of your subscription plus 12 months
- Communication records (WhatsApp/email) are retained for up to 24 months
- Analytics data is retained according to Google Analytics 4 default retention settings
You may request deletion of your data at any time by contacting us (see Section 11).
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. These include:
- SSL/TLS encryption for all data transmitted via our website
- Restricted access to personal data on a need-to-know basis
- Regular security reviews of our systems and practices
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a portable, machine-readable format.
- Objection: Object to processing of your data for certain purposes.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us via WhatsApp or email (see Section 11). We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites, including WhatsApp (Meta), Google, and broadcast network sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
9. Children's Privacy
Our FIFA streaming service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our FIFA streaming service after any changes constitutes your acceptance of the updated policy.